Exchange policy

Midwell Studio – Exchange Policy

Thank you for shopping with Midwell Studio.
We want you to have the best experience with our products. Please read our exchange policy carefully.


1. Eligibility for Exchange

You can request an exchange if:

  • The product is unused, unworn, and in original condition.

  • All tags, labels, and packaging are intact.

  • The request is made within 3 days of delivery.


2. Non-Exchangeable Items

We do not offer exchanges for:

  • Items purchased during sale/discount/offers

  • Products damaged due to misuse or improper handling


3. Exchange Process

To initiate an exchange:

  1. Contact us on   within 3 days.

  2. Share your order details, reason for exchange, and photos/videos of the product.

  3. Our team will verify and approve the exchange request.


4. Shipping & Courier

  • For size or colour exchanges, the customer must ship the product back to us.

  • Midwell Studio will send the replacement once the returned product is received and inspected.

  • Courier charges are non-refundable.


5. Exchange Conditions

  • Only one-time exchange is allowed per order.

  • Exchange is subject to product availability.

  • If the requested item is unavailable, you may choose another item of the same value.


6. Contact Us

For any exchange or support:
Midwell Studio
WhatsApp: 7600235504
Instagram: @midwelll_studio
Email: midwellstudio@gmail.com